The easier way to manage your shows and exhibitors
The ExpoToolkit Service Desk is a comprehensive online solution
for customer service representatives and show managers, for setting up and managing your events. Because it's online,
Service Desk is always available, always open and always up to date, giving you complete control from anywhere.
Service Desk is aimed at companies providing exhibit services
at tradeshows and exhibitions, with a particular focus on booth and shipping management. With its advanced
system for managing the movement of exhibit materials in and out of a show, you can provide your exhibitors
with a cost-efficient, fully tracked end-to-end shipping service anywhere in North America.
ExpoTools is the companion system that your exhibitors use
to manage their presence at events, with secure access to their company profile and account. Exhibitors can get a Quick Quote before ordering
shipping services, and can manage their orders and account online.
Our software is easy to use and accessible anywhere - in the office,
in the warehouse, at show site, at home or on the move. Our flexible pricing plans ensure that it is affordable and cost-effective.
Contact us
today to discover how Service Desk can help your organization!
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Service Desk | Main Features and Functions
- Secure portal accessible via desktop, laptop or mobile device
- Full control over administrators' access and permissions
- Straightforward creation and configuration of events
- Import show & exhibitor information from Excel spreadsheets
- Secure management of inbound, outbound, round-trip shipping
- Online process for warehouse and show site freight receiving
- Flexible processing of Material Handling Authorization forms
- Dedicated freight carrier management of outbound shipments
- Automated and tracked point-to-point shipping*
- Comprehensive product and service management and orders
- Automated procedures for handling credit cards & payments
- Comprehensive management reporting system
- Web Services API for convenient data import/export
* When configured for use with an ExpoTools shipping partner
ExpoTools | Main Features and Functions
- Exhibitor-side registration and access to full-service kit
- 'Quick Quote' feature enabling exhibitors to assess shipping cost
- Exhibitor access to shipping and material handling orders
- Online ordering of vendor products and services
- Customized user templates and support documentation
- Full 'exhibitor manual' functionality in one application
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